Leveraging AI for Network and IT Operations (AIOps)

Wednesday, June 3, 2026

8:30 AM - 9:30 AM CT

Location: CC - L100G

Speaker(s)

Mitch Simcoe, BEng, MBA

Director- IP Optical Solution Marketing
Ribbon Communications
Plano, Texas, United States

PDF
Kevin Wade

Director of Solution Marketing Strategy, AI and Automation
Ribbon Communications

Moderator(s)

DB

Douglas Barton

AI continues to dominate the conversation in 2025, but what impact will it have on managing networks for utilities? Modern IP Optical networks generate gigabytes of data from alarms, performance monitoring, network inventory, etc. But few utilities have the staff to analyze this data on an ongoing basis and turn them into valuable network insights. This is where AI can be valuable in taking all this data and delivering valuable insights for utilities.

Attendees will learn:

- Explain some basics on AI such as AI inference vs training

- Some emerging use-cases for AI in network operations (AIOps)

- Example of using an AI powered chatbot type service for IP Optical networks

- How can utilities capitalize on AI for their networks