Case Study: Eliminating Voice Downtime at Utility Scale: How WEC Energy Group Engineered True Active-Active Voice Resiliency with MetroSwitch

Thursday, June 4, 2026

9:10 AM - 10:10 AM CT

Location: CC - L100F

CE: 1

Sponsored By

Speaker(s)

Eric Fuchs

Chief Sales Officer
MetroSwitch Technologies, Inc.
Simi Valley, California, United States

PDF
Steven Liegl

Director Infrastructure Operations - IT Services
WEC Energy Group, United States

Moderator(s)

Anthony F. Suppa, Jr., PE

Project Manager
Public Service Electric & Gas
Boonton, New Jersey, United States

This presentation explores how WEC Energy Group enhanced voice redundancy by leveraging MetroSwitch Technologies' failover solutions. It highlights the deployment of resilient architecture, improved uptime, and streamlined emergency communications and call center customer-facing solutions, ensuring operational continuity across critical infrastructure through active-active designs and N+1 protections tailored to utility-grade voice reliability requirements.